Before you begin

Studio policies

Please take a moment to read our policies before enrolling in class. They keep the studio safe, calm and running on time for everyone.

01Intake & waiver

  • All clients complete an intake form and sign a waiver before any class or sauna session.

02Punctuality

  • Please arrive on time for all classes.
  • Arrive no more than ten minutes early — entry before that time isn't permitted.
  • Exit promptly at the end of class so the next session can begin on schedule.

03Late arrival

  • Clients arriving more than 10 minutes late may forfeit that session.

04Cancellations

  • 12 hours' notice is required to cancel a class.
  • Cancellations inside 12 hours incur a $20 late cancellation fee.
  • Class packages do not roll over and cannot be extended.
  • The 5-Pack includes 5 classes for $215, valid for 35 days.
  • Memberships (Core, Essential and Elite) require 30 days' cancellation notice.

05EXPERIENCE M+M — new client intro

  • EXPERIENCE M+M is exclusively for brand-new clients: $69 for 5 classes over 14 days.
  • Use your 5 classes across Pilates, Barre and Sculpt + Strength. Your instructor will assess readiness for other classes to keep you safe.
  • Advancement to higher-level classes is at the instructor's discretion.

06Referral program

  • Refer a new client who tries EXPERIENCE M+M. When they become a CORE, ESSENTIAL or ELITE member, you receive $50 studio credit.
  • Referrals are unlimited and the program is ongoing.

07Guests & children

  • Children and additional guests are not permitted in the studio.
  • Members may bring one guest per month — a different individual each month, one visit each.

08Attire & footwear

  • Pilates socks are required in all classes for safety and cleanliness.
  • No zippers or sharp materials that could damage equipment.
  • Outside shoes are not allowed in the studio.

09Sauna

  • A bathing suit or workout attire is required — no exceptions.
  • No food or drink of any kind in the sauna.
  • Guests must sit on a towel provided by the studio; personal towels aren't permitted.

10General

  • Food is not allowed in the studio.
  • Mind & Movement Pilates LTD. is not responsible for lost or damaged personal items.
  • No refunds are offered under any circumstances.

Thank you for reviewing our policies. They exist so every client has a safe, respectful and enjoyable experience at Mind & Movement Pilates.