Before you begin
Studio policies
Please take a moment to read our policies before enrolling in class. They keep the studio safe, calm and running on time for everyone.
01Intake & waiver
- All clients complete an intake form and sign a waiver before any class or sauna session.
02Punctuality
- Please arrive on time for all classes.
- Arrive no more than ten minutes early — entry before that time isn't permitted.
- Exit promptly at the end of class so the next session can begin on schedule.
03Late arrival
- Clients arriving more than 10 minutes late may forfeit that session.
04Cancellations
- 12 hours' notice is required to cancel a class.
- Cancellations inside 12 hours incur a $20 late cancellation fee.
- Class packages do not roll over and cannot be extended.
- The 5-Pack includes 5 classes for $215, valid for 35 days.
- Memberships (Core, Essential and Elite) require 30 days' cancellation notice.
05EXPERIENCE M+M — new client intro
- EXPERIENCE M+M is exclusively for brand-new clients: $69 for 5 classes over 14 days.
- Use your 5 classes across Pilates, Barre and Sculpt + Strength. Your instructor will assess readiness for other classes to keep you safe.
- Advancement to higher-level classes is at the instructor's discretion.
06Referral program
- Refer a new client who tries EXPERIENCE M+M. When they become a CORE, ESSENTIAL or ELITE member, you receive $50 studio credit.
- Referrals are unlimited and the program is ongoing.
07Guests & children
- Children and additional guests are not permitted in the studio.
- Members may bring one guest per month — a different individual each month, one visit each.
08Attire & footwear
- Pilates socks are required in all classes for safety and cleanliness.
- No zippers or sharp materials that could damage equipment.
- Outside shoes are not allowed in the studio.
09Sauna
- A bathing suit or workout attire is required — no exceptions.
- No food or drink of any kind in the sauna.
- Guests must sit on a towel provided by the studio; personal towels aren't permitted.
10General
- Food is not allowed in the studio.
- Mind & Movement Pilates LTD. is not responsible for lost or damaged personal items.
- No refunds are offered under any circumstances.
Thank you for reviewing our policies. They exist so every client has a safe, respectful and enjoyable experience at Mind & Movement Pilates.
