POLICIES

1. Intake and Waiver:

• All clients are required to complete an intake form and sign a waiver before participating in any classes.

2. Punctuality:

• Clients must arrive on time for all classes.

• Please do not arrive more than ten minutes early, as entry to the studio will not be permitted before this time.

• We kindly request that you exit the class promptly to allow for the next class to begin on schedule.

3. Late Arrival:

• Clients who arrive later than 10 minutes for a class may forfeit their participation in that session.

4. Cancellation Policy:

• A minimum of 24 hours' notice is required for class cancellations.

5. Mandatory Introductory Class:

• All clients must attend a mandatory introductory class.

• The instructor will assess the client's readiness for other classes, taking safety into consideration. Please be advised that it is at the discretion of the instructor to advance, or to allow advancement of the student into any particular class.

6. No Children or Additional Guests:

• We do not permit children or additional guests in the studio.

7. Pilates Socks:

• Pilates socks must be worn during all classes for the safety and cleanliness of our studio.

8. Appropriate Attire:

• Clothing worn during classes must not contain zippers or any sharp objects/materials that could damage our equipment.

9. Footwear Policy:

• Outside shoes are not allowed in the studio.

10. Lost or Damaged Items: - Mind and Movement Pilates is not responsible for lost or damaged personal items.

11. No Food Policy: - Food is not allowed in the studio.

12. Refund Policy: - Please note that we do not offer refunds under any circumstances.

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Thank you for taking the time to review and adhere to our policies at Mind and Movement Pilates. These guidelines are in place to ensure a safe, respectful, and enjoyable experience for all of our clients.